• Deposit Products – TFSB offers Money Market Deposit Accounts, Certificates of Deposit, and Savings Accounts
• Home Loan Products – TFSB offers Residential Mortgages, Home Equity Loans, and Team Member Relocation Mortgages

Our headquarters office is located in Henderson, Nevada.

No. We do not have any physical branch locations.

To view rates and other important information regarding our deposit products, click here or visit our homepage, scroll down to the money market deposit accounts or certificate of deposit (CDs) modules, and click on the “APYs, Fees, Terms and disclosures” link.

Deposit accounts are FDIC insured up to applicable limits. Deposits are FDIC insured up to $250,000 per depositor, per insured bank, and per each account ownership category. To learn more, visit www.fdic.gov or. call the FDIC at 1-877-275-3342.

There are three ways you can open an account:

1. Visit our Savings Products page for more details. From there, you can select the product you’re interested in and follow the appropriate steps to open an account.
2. You can also schedule an appointment with your Personal Banker for a day and time that works for you. We can assist you by answering questions about products that may suit your financial needs.
3. Finally, you can contact Toyota Bank Client Support at 888-264-0556 (ext 5) or email TFSB.Client.Services@toyota.com for more information or for assistance in opening an account.

TFSB Money Market Deposit Account (MMDA): there is a limit of six transfers per monthly statement cycle. These transfers may be made from a personal money market account to another account or to a third party by preauthorized, automatic, telephone, or computer transfer, or by check, draft, or similar order.

TFSB Savings Account: there is a limit of six transfers per monthly statement cycle. These transfers may be made from a personal savings account to another account or to a third party by preauthorized, automatic, telephone, or computer transfer. There are no transfers by check, draft, or similar order to third parties. Please note that checks are limited to MMDAs only. Minimum opening deposit for a TFSB Personal Money Market or a Personal Savings Account is $500.00. Minimum opening deposit for a Business Money Market or a Business Savings Account is $2,500.00. Interest Rates and APYs on Money Market and Savings Accounts are variable and may change after the account is open

You can withdraw funds from your MMDA by transferring funds from your TFSB account into another TFSB account or by transferring funds to your account at another institution. Please note: you are allowed six transactions per monthly statement cycle (checks, transfers, or withdrawals).

Please contact Client Support at 888-264-0556 (ext 5) or email TFSB.Client.Services@toyota.com for more information.

Yes. When you open an MMDA, you are provided a checkbook. Checks can be used the same way as you would use checks for your checking account at other financial institutions to withdraw funds or pay third parties. However, unlike checks at other financial institutions there is a six-transfer limit per monthly statement cycle. Transfers from a MMDA to another account or to third parties by preauthorized, automatic, telephone, or computer transfer, or by check, draft, or similar order to third parties are limited to six per monthly statement cycle. You may request subsequent checkbooks. First checkbook order is free. Fees apply to subsequent checkbook orders.

You can withdraw funds from your Savings Account by transferring funds from your TFSB Savings Account into another TFSB account or to your account at another institution. Transfers from a TFSB Personal Savings account to another account or to third parties by preauthorized, automatic, telephone, or computer transfer are limited to six per monthly statement cycle with no transfers by check, draft, or similar order to third parties. Please contact Client Support at 888-264-0556 (ext 5) or email TFSB.Client.Services@toyota.com for more information.

You can add funds at account opening or at maturity with a renewal. You can also open another CD account at any time. The minimum opening deposit for a CD is $1.00.

For CD accounts with terms of 1 month, statements are issued on a monthly statement cycle. Interest is paid every month from the account open date. For CD accounts with terms of 3-60 months, statements are issued on a quarterly statement cycle. Interest is paid every quarter from the account open date. Balances and transactions can be viewed through our online banking portal or mobile app. Visit www.toyotabank.com to log in to your account or download the Toyota Bank mobile app (available on the App Store). 

For any other questions, please contact Client Support at 888-264-0556 (ext 5) or email TFSB.Client.Services@toyota.com for more information.

Yes. You can set up an ACH transaction to be debited to your account via our online banking platform by doing the following:

1. Visit www.toyotabank.com or download the TFSB mobile app.
2. Click LOGIN at the top right of the page.
3. Login into your account. If you do not have an online banking account, you will need to enroll by clicking the Personal or Commercial sign-up links near the bottom of the pop-up window.
 
Please note: you are allowed six transactions per statement cycle (checks, transfers, or withdrawals). Please contact Client Support at 888-264-0556 (ext 5) or email TFSB.Client.Services@toyota.com for more information.

For a home loan product, tax statements are available online. Click here to register your account with Cenlar, or if you have established an account, sign in and navigate to the “Education” tab; under “Welcome to Your Learning Center”, navigate to “IRS Forms”. Your year-end tax forms will be available for download here, including: 1098, 1099-INT, 1099-C, 1042-S, and 1099-A.

For a deposit product (money market deposit account, certificate of deposit, or savings account), tax statements are mailed annually at the end of every January. If you would like a copy, please contact Client Support at 888-264-0556 (ext 5) or email TFSB.Client.Services@toyota.com for more information.

The minimum opening deposit for a TFSB Personal Money Market Deposit Account and a Personal Savings Account is $500.00. The minimum opening deposit for a Business Money Market Deposit Account and a Business Savings Account is $2,500.00. The minimum opening deposit for a Certificate of Deposit account is $1.00.

No, we do not offer checking accounts. Our TFSB Money Market Deposit Accounts do have checks, subject to transaction limitations. Please note – you are allowed six transactions per monthly statement cycle (checks, transfers, or withdrawals).

Yes, direct deposit into your TFSB Savings Accounts and/or Money Market Deposit Accounts can be set up from My ToyotaPay (Payroll WorkCenter).

• Conforming and jumbo loans
• Fixed rate mortgages with various term lengths
• Adjustable-rate mortgages (standard and interest-only payments available)*
• Home equity loans

At this time we do not offer “new construction” loans.

Yes, we have a service provider that services all of our residential mortgage products. We will not sell your mortgage loan and do not currently sell our mortgage loans on the secondary market.

At this time, we do not offer FHA, VA, or USDA loans.

Yes, TFSB complies with applicable State and Federal laws and regulations.

Yes.

The down payment requirement will vary based on several factors including, but not limited to, credit score and type of occupancy. A Private Banker will be glad to discuss your options.

Rate locks go into effect at the time of submission of your mortgage loan application and are in effect for 60 days.

No, TFSB no longer locks or issues a commitment on a pending residential mortgage loan.

We do not require PMI on any of our mortgage loans

Yes, a minimum down payment is required. Underwriting will determine the amount of the required down payment after reviewing your mortgage loan application.

A payoff statement is a document that entails the exact amount of money needed to fully pay off your mortgage loan. Please call 877-772-9633 to request a payoff statement mailed to your address.

You can also request a payoff statement via online banking (payoff will be posted to your online banking account). Visit www.toyotabank.com to log in to your account or download the TFSB mobile app (mobile app can be downloaded from the App Store). From there, navigate to the My Home link to View a Payoff Quote or Generate a Payoff Quote.

Please contact Client Support at 888-264-0556 (ext 5) or email TFSB.Client.Services@toyota.com for more information.

Yes. You can have a maximum of five total residential mortgage loans active at any one time with TFSB.

To make a payment over the phone, please call our automated payment line: 866-430-9683. Please have your account information ready when you call as you will be prompted to provide the information to verify your account and make a payment over the phone. There is no fee for this transaction.

• Our in-house service means we can get you set up quickly with much of the documentation needed already on hand.
• As your dedicated Personal Banker, we’ll work around your schedule and make the process as easy and convenient as possible for you.
• For Team Member relocation mortgages, we offer an in-depth knowledge of Toyota relocation benefits to help ensure full optimization of your relocation benefits under the Toyota Relocation Program

To provide updates to your insurance information, you can choose from the following:

Fax updated insurance information to 843-413-7133.

Upload updated insurance information to www.mycoverageinfo.com

Email updated coverage information to cen300@mycoverageinfo.com

Please contact Client Support at 888-264-0556 (ext 5) or email TFSB.Client.Services@toyota.com for more information.

If your home has been damaged and you need to file a loss claim, please call our insurance department at 866-430-9683866-222-8118. You can also file a loss claim through our insurance claim website: www.insuranceclaimcheck.com

Team Member Relocation mortgage loans are loans available to Toyota Team Members undertaking a company-sponsored move. This type of mortgage loan utilizes benefits provided by the Toyota Team Member Relocation program run by TMNA. These loans are only available to Toyota Team Members participating in this program.

Once your Toyota Human Resources contact has authorized your relocation under the Toyota Team Member Relocation program and notified your designated relocation company, you will then be eligible to apply to Toyota Bank for a Team Member Relocation mortgage loan. Your designated Relocation Consultant can advise on this process.

An application for a Team Member Relocation Mortgage loan can be submitted without confirmation from an approved relocation company. However, the borrower cannot close or fund a mortgage using Toyota Team Member Relocation program benefits until the benefits are confirmed with the relocation company.

You may apply for a Team Member Relocation Mortgage loan and, if approved, you may request a prequalification letter at any time. However, to receive relocation benefits under the Toyota Team Member Relocation program, you will need authorization from Toyota Human Resources.

If you are relocating on a company-sponsored move under the Toyota Team Member Relocation program, then we may be able to provide mortgage financing to eligible, qualified applicants. However, please be aware that some relocation packages do not provide a home purchase benefit. Please contact your designated Relocation Consultant who will discuss the relocation benefits available to you.

• Conforming and jumbo loans
• Fixed rate mortgages
• Adjustable-rate mortgages (standard and interest-only payments available)
• Take advantage of your relocation benefits with 0.500% off the fixed Interest Rate on your TFSB Fixed Rate Mortgage product, or 0.125% off the Interest Rate on your TFSB Adjustable-Rate Mortgage product.
• Because you’re a Toyota Team Member, we may be able to extend up to 95% loan-to-value, which could allow you to borrow 95% of the value of your new home.
   
  • On Standard adjustable-rate mortgages (ARMs)s, payments made during the initial fixed-rate term are amortizing payments of principal and interest; once the initial fixed-rate term ends, after which the interest rate will become variable and (may be adjusted annually), with amortizing principal and interest payments made for the remainder of the mortgage loan term. On Interest-Only ARMs, payments made during the initial fixed-rate term are of interest only payments; once the initial fixed-rate term ends, after which the interest rate will become variable and (may be adjusted annually), with amortizing principal and interest payments made for the remainder of the mortgage loan term. Adjustable-rate mortgages will have a fixed interest rate for an initial period. Please note that the interest rate is subject to change and may increase after consummation of the mortgage loan. A notice will be provided each time the interest rate adjusts and results in a corresponding payment change. Please consult your Personal Banker for more information on adjustable-rate mortgages and current interest rates to assist you.
  • Must be an in-service Toyota Team Member for minimum of one year and subject to credit approval.

 

TFSB adheres to the same federal law privacy and information security regulatory standards as other financial institutions. The privacy and security of your personal information is important to us.

No. However, our mortgage loan servicing provider, Cenlar, can assist you with setting up monthly auto-draft payments from your bank account after your closing appointment.

Your dedicated Team Member Banking Loan Officer will be your direct contact from start to finish.

Your Team Member Banking Loan Officer will provide you with individualized mortgage loan options to help you decide which mortgage will best meet your needs.

Unlike some other financial institutions, your Team Member Banking Loan Officer will be there every step of the way and helping to answer all of your questions from start to finish.

The great news is that your mortgage loan can stay with us even if you leave your position with Toyota.

Yes! Ask your Team Member Banking Loan Officer to direct you to other great products created with Team Members in mind, including deposit and other loan products.